Tailormade FIT Operations

The Inbound FIT Operations teams in Australia and New Zealand are the “back-bone” of AOT Inbound, and also the largest teams within AOT Inbound. They provide unmatched comprehensive and efficient reservation services to some of the most discerning wholesalers around the globe..

Utilising sophisticated systems and the most modern technology, with access to incredible amount of inventory, the FIT divisions are the best of their kind and widely recognized by our partners as world's best standards. The consultants are all extremely knowledgeable and very in tune with the requirements and expectations of our overseas visitors, no matter which Country they are coming from.

Amongst the services provided by FITs Operations:

• Guaranteed 24 hours turnaround for all bookings including on week-ends and public holidays
• Extended working hours (7am to 7pm) which ensures a prompt reply to any side of the globe regardless of the time difference.
• On the ground customer assistance in several languages 24/7
• Ad-hoc quotes for individual travelers
• Prestige Department comprising our most experienced consultants who are qualified to look after any VIP with high expectations
• Tailormade itineraries to suit any budget or need
• Special requirements identified and handled accordingly (i.e. honeymooners)
• Fly Drive bookings to see the best of Australia and New Zealand in the confort of your own car.
• Private transfers, limousines, private charter planes, private yachts, even private islands can be organized upon request.
• Customer service department handling any complaint or refund request with the same speed with which we action bookings.
• Famil division, an invaluable area to assist our partners to get the best deal while gaining maximum benefit from their visit to Australia.

To know more about the fantastic team in the FIT area click here.